Address

Maglebjergvej 6
2800 Kongens Lyngby

Customer service

Office hours

Mon - Thurs: 9:00 - 13:00 (13:00 - 17:00 by appointment)
Fri 9:00 - 13:00 (13:00 - 15:00 by appointment)
Saturdays, Sundays and public holidays: Closed

Virtual mailbox

How to get started with your virtual mailbox

Activate your mailbox

You will receive an email with an activation link to your virtual mailbox.

When you receive mail

When you receive mail, you will be notified by e-mail.

You can use the link to go to your Virtual Mailbox.

Select action

Select the action you want for your mail.

Select the letter or parcel
Select which action, e.g,
1. Open and scan
2. Forward
3. Pick up

Automate your mail

If you don’t want to deal with your mail every time, you can set automation to a fixed action.

Click on the icon in the top right corner and select “Settings”
Select the “Automations” tab
Select the fixed action you want
1. Open & scan
2. Pick up at the office
3. Automatic transmission

Remember to click on “save changes”.

Notifications

When do you want to be notified of new mail?

Select “notifications” in the profile menu at the top right.

Select Notifications

Choose whether you want to be notified when:

“New mail” – When a picture is taken of your new mail.
“Competed Request” – When we processed your mail by scanning or sending it.

Choose when you want your notifications.

“Instantly” – Immediately.
“Once a day” – Choose the time of day you want notifications.
“Never” – You will never receive notifications (Not recommended).

Add mail manager

Choose whether you want to be notified when:

Select “Settings” in the top right menu.
Select the “Mail managers” tab.
Enter the email address of the mail manager you wish to invite.

The new mail manager must then follow the instructions in the e-mail sent.

If you have problems or questions, create a support case here.

What our tenants say about us

At Ideal Office, I have received a really good service right from the start. I have been with them for a few months now and everything is working just as I had hoped. Rico has really provided a service beyond what I could expect, which I really appreciate. He has helped me with far more than just what I pay for. So huge thanks to Rico for his patience with me.

I have now collaborated with ideal office for several months and it has been a good collaboration right from the start. Rico goes just that step further to provide good and personal service, beyond what is expected. I needed extra help with my mail, and of course I could count on Ideal Office once again. I can and will definitely recommend Ideal Office. 5 stars from here. Isabel Sophy Rasmussen Isabel Sophy Boutique

Super service! I can highly recommend Ideal Office. It all just works and then you also get super service.

When we closed one company and opened a new one, we had a lot of expenses that we could not cover but top-level customer service from Rico Davidsen from Ideal Office. Understanding the situation, we found a solution immediately and they gave a sense of understanding and respect both ways. Wow, others should take example of such customer service and style, and if we all could run a business with such humanity, we would go a long way. Thank you very much and many greetings from a faithful and loyal customer who has definitely not experienced better customer service for many years. Vh Sasa, BRNDMORE ApS

From the first contact until I had my lease contract, Ideal Office has shown that things are under control down to the smallest detail. Important in these times.

The level of service is unique. We, the customers, always come first and it can be felt that it is in their DNA that good customer service, presence and control of things is one of their core values. It is felt in expression and action.

I highly recommend Ideal Office.

We will help you

From Cradle to Growth

Address

Ideal Office ApS
Maglebjergvej 6
2800 Kongens Lyngby
Denmark

CVR no. 40405798

Contact

Phone: (+45) 70 555 255

Man – Thursday:
09:00 – 13:00 (13:00 – 17:00 by appointment)

Friday:
09:00 – 13:00 (13:00 – 15:00 by appointment)

Saturdays, Sundays and public holidays:
Closed

Address

Customer service

Office hours

Virtual mailbox

How to get started with your virtual mailbox

Activate your mailbox

When you receive mail

Select action

Automate your mail

Notifications

Select Notifications

Add mail manager

What our tenants say about us

From Cradle to Growth

Address

Contact

Articles

Home office

Start-up of business

Is it allowed to run a business in private housing?

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