Address
Maglebjergvej 6
2800 Kongens Lyngby
Customer service
Reception hours
Mon - Fri: Appointments by appointment only
Sat, Sun and public holidays: Closed
Virtual mailbox
How to get started with your virtual mailbox
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Activate your mailbox
You will receive an email with an activation link to your virtual mailbox.
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When you receive mail
When you receive mail, you will be notified by e-mail.
You can use the link to go to your Virtual Mailbox.
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Select action
Select the action you want for your mail.
- Select the letter or parcel
- Select which action, e.g,
- Open and scan
- Forward
- Pick up
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Automate your mail
If you don’t want to deal with your mail every time, you can set automation to a fixed action.
- Click on the icon in the top right corner and select “Settings”
- Select the “Automations” tab
- Select the fixed action you want
- Open & scan
- Pick up at the office
- Automatic transmission
Remember to click on “save changes”.
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Notifications
When do you want to be notified of new mail?
Select “notifications” in the profile menu at the top right.
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Select Notifications
Choose whether you want to be notified when:
- “New mail” – When a picture is taken of your new mail.
- “Competed Request” – When we processed your mail by scanning or sending it.
Choose when you want your notifications.
- “Instantly” – Immediately.
- “Once a day” – Choose the time of day you want notifications.
- “Never” – You will never receive notifications (Not recommended).
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Add mail manager
Choose whether you want to be notified when:
- Select “Settings” in the top right menu.
- Select the “Mail managers” tab.
- Enter the email address of the mail manager you wish to invite.
The new mail manager must then follow the instructions in the e-mail sent.
