Handling of letters and parcels

How do you handle letters and parcels?

When we receive letters for you, we will send it on the next shipping day, if this is a public holiday, the letters will be sent on the next working day

With the Pro Mailbox package, you can pick up your mail at Ved Klædebo 14, 2970 Hørsholm every day of the week 7 days, 24 hours a day.

We do not accept pallet deliveries, only packages that can be delivered in a parcel mailbox.

Please note that PostNord does not deliver value packages, such as mobile phones, to Ideal Office.

Shipping mail

The mail will be sent on the day of shipment, cf. the chosen package solution. The mail is sent with Postnord.

It is the recipient’s responsibility that the correct name is on the mailbox and that Ideal Office has the correct address, remember to notify us of address changes.

If we receive return mail, the mail will be returned without handling fee, postage will not be refunded.

Physical mailbox

With the Pro mailbox package, you get a physical mailbox where you can pick up your mail yourself, 24 hours a day, 7 days a week.

You will be notified by Email when there is new mail in your mailbox so you do not run in vain.

Packages that cannot be in the mailbox must be picked up during office hours.

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